VERIZON FiOS REFUSES TO ACCEPT WBOC’S EFFORTS TO RESTORE SERVICE

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Title : VERIZON FiOS REFUSES TO ACCEPT WBOC’S EFFORTS TO RESTORE SERVICE
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SALISBURY, Md.- WBOC has repeatedly reached out to officials at Verizon FiOS urging them to restore WBOC-TV, FOX21 and Antenna TV to their lineup. Unfortunately, Verizon continues to make unreasonable demands as a condition of restoring service. As a result, Verizon FiOS customers continue to pay for channels they no longer receive.

Verizon FiOS suddenly dropped WBOC-TV, FOX 21 and Antenna TV from its channel lineup on Saturday, Sept. 30, 2017 after six months of negotiating failed to result in an agreement for carriage.

“We have bent over backwards and made extremely reasonable offers as a means of moving forward,” says Craig Jahelka, president of Draper Media. “However, Verizon insists on getting a sweetheart deal compared to other companies. Verizon wants to take our free over-the-air programming and resell it at a substantial profit without fairly compensating us. At the same time, Verizon continues to charge its viewers the same rates they paid when Verizon did carry our stations. As a result, Verizon FiOS customers are paying for channels Verizon refuses to deliver.”

Verizon continues to make preposterous false claims that locally-owned WBOC is demanding unreasonable rate increases.

“However, during the time Verizon has blacked out our channels and lied to its customers about us, we’ve reached long-term agreements to continue delivery of our stations with other, larger providers here on Delmarva who recognize the value of our stations,” says Jahelka.

Verizon, the New York-based owner of Verizon FiOS, reported operating profit of nearly 27 BILLION dollars last year. This global giant wants to paint a local family-owned company here on Delmarva as the bad guy in this situation.

“They have a massive public relations department, unlimited financial resources and a team of lawyers all bullying us while demonstrating they truly don’t care about their customers here on Delmarva,” says Jahelka. That’s why he’s urging Verizon FiOS customers to call that company at1-800-837-4966 and demand it bring back WBOC-TV, FOX21 and WBOC Classics. Customers can also drop Verizon and subscribe to another company that does carry our stations, which are also broadcast free over-the-air.

According to Nielsen Media Research, WBOC-TV and FOX21 are the most-watched channels on Verizon’s lineup. Yet Verizon won’t return those channels to its system. Verizon dropped WBOC-TV, FOX21 and Antenna TV three weeks ago with no advance warning. Since then Verizon customers have been unable to watch CBS or FOX network programming, professional football or WBOC’s award winning local news and local programming live on FiOS.

Draper Media comprises WBOC-TV, FOX21, WBOC Classics, Telemundo 42, and 102.5 WBOC-FM. Draper Media is locally-owned and operated by Draper Holdings.

Who Is Affected?

Verizon FiOS dropped WBOC-TV, FOX21 and WBOC Classics from its channel lineup in Sussex and Kent Counties in Delaware. This impacts roughly 18,500 subscribers who pay Verizon to receive the same programming we offer free over the air to those who watch our stations with an antenna.

What Does WBOC Think About This?

“We’re shocked and frustrated that Verizon FiOS doesn’t care about their customers who live here on Delmarva,” says Craig Jahelka, President of Draper Media. “What makes it worse is that Verizon is not telling the truth about why it dropped WBOC, FOX21 and Antenna TV. Verizon is making wild claims about our demands for rate increases. While we do not negotiate in public, Verizon’s claims are preposterous and patently false!”

What is true is that Verizon now pays much, much more to carry non-local channels that are watched far less than WBOC and FOX21. Channels that have no local news, no local weather, no local programming, no local emergency information or school closings and no CBS or FOX shows, not to mention NFL football.

Verizon has employed a number of frustrating tactics during the past six months while we have tried to work out a new agreement for the continued carriage of our stations. This huge national company now demonstrates a complete lack of interest in serving their subscribers or local communities here on Delmarva. Regrettably, our viewers who happen to subscribe to Verizon FiOS are the ones who suffer from Verizon’s tactics. We want our stations carried on Verizon and will do whatever we can to make that happen!

We urge you to contact Verizon. Tell them to stop lying to you and to return WBOC, FOX21 and Antenna TV to their channel lineup!

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